Platform that Connects Care Teams and Families Builds Momentum in Senior Care Communities

DENVER, CO – July 22, 2021 – Serenity Connect, a secure, collaborative group messaging platform that significantly streamlines communication and care coordination for everyone providing care to older adults through a mobile and web collaboration platform, continues to build momentum, gain market share, acquire talent and draw support from notable sources.

New Grant Funding

The company recently received a total of $250,000 in grant funding from the Colorado Office of Economic Development and International Trade’s (OEDIT) Advanced Industries Accelerator Program. The program promotes growth and sustainability in key sectors, like technology, seeking to accelerate commercialization, encourage public-private partnerships, increase access to early-stage capital and create a strong ecosystem that increases Colorado’s global competitiveness. The grant recognizes the potential of the company as well as several key performance milestones.

“The business is growing exactly as we believed it would. The response we’re getting from all quarters is validation of the value and the team. By keeping everyone up-to-date, on a single platform, we reduce complexity for the care teams and add peace-of-mind for the families and all the people in their communities,” said Katherine Wells, CEO and founder of Serenity Connect.

Team Growth

The team at Serenity is also growing with Kelly Hickey joining founder and CEO Katherine Wells and Rob Pinna, co-founder and VP of engineering, on the leadership team as CFO. Hickey brings more than 25 years of experience as a finance and operations professional spanning from startups to large public companies.  Most recently she was the CFO/COO and co-founder of Silvernest, a roommate matching service designed for 50+ individuals.

“I joined Serenity Engage to work alongside a phenomenal team. A team providing innovative technology advancing the delivery of senior care and truly making a positive impact on the lives of families and caregivers,” Hickey said.

Client Growth

Additionally, the company noted significant customer wins, growing the roster more than 80% over nine months. A few current customers include:

  • Home Care Assistance – Senior Home Care and Elder Care Services providing older adults with one-on-one support that allows them to live safely and independently at home.
  • Assured Assisted Living – Residential Care creating a living environment that’s the closest thing to home, along with cutting-edge, quality care enabling older adults to thrive physically, intellectually and socially.
  • Boonton Care Center – Skilled Nursing Community focused on long-term care from a team of dedicated skilled nursing professionals delivering, compassionate, rehabilitative nursing care.
  • Dignity Hospice – Hospice Care providing a range of comfort and assistance to families and those in the final stages of life through preparation, education, and support.
Launched in 2019, Serenity Connect is a HIPAA-compliant group messaging platform that streamlines communication between everyone providing care to an older adult – improving quality of care, strengthening relationships between care teams and families, saving caregivers time by streamlining workloads, and offering families greater peace of mind regarding their loved ones.
It is common for an older adult’s care team to consist of 5-15 disparate providers and caregivers, many from separate organizations – including senior care communities, hospice, home health, home care, pharmacy, and transportation services. By consolidating communications between all providers and family members onto one platform, Serenity Connect streamlines care coordination, lowers costs, and improves caregiver retention. The platform has been proven to optimize senior care community operational efficiencies, resulting in savings of more than $50,000 per year.

About Serenity Connect

Serenity is the only network that allows aging service providers, older adults, and their loved ones to “care together.” Our web, mobile and Alexa assistant products power the network to enable real-time, HIPAA-compliant communication, collaboration, and education. Providers and communities increase revenue and lower expenses, while families and older adults get better care and greater peace of mind. Connect with Serenity at serenityconnect.com.