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The elderly population is growing rapidly, and with it comes a growing need for technology that can help them age in place and live independently. Technology can be used to improve the quality of life for seniors in a number of ways, including:

  • Healthcare: Technology can be used to monitor seniors’ health remotely, track their medications, and provide them with access to medical information and support.
  • Social interaction: Technology can be used to connect seniors with friends and family, provide them with access to entertainment and educational content, and help them stay informed about current events.
  • Safety and security: Technology can be used to keep seniors safe and secure in their homes. For example, a company called Life Alert offers a system that allows seniors to press a button to call for help if they fall or need assistance.
  • Transportation: Technology can be used to help seniors get around. For example, a company called Uber offers a service called UberAssist that provides rides to seniors with disabilities.
  • Financial management: Technology can be used to help seniors manage their finances.

The focus on Senior living facilities, Hospice & family is why a new software has emerged to assist the professionals and help families stay in touch. Katherine Wells is offering a software that addresses all of these primary areas.

Introducing Serenity Connect; the only network that brings aging service providers, older adults, and their loved ones together on a single platform.
We interviewed Katherine and she was passionate to share Serenity’s platform serves as a personalized, digital concierge to bring simplicity and connection to an otherwise complex, siloed system. Serenity’s proprietary HIPAA-compliant messaging drives communication, education, and collaboration across mobile, Web and smart assistant devices. Leveraging Alexa for Senior Living’s secure closed API and Amazon Echo Show devices, Serenity and participating primary providers are revolutionizing what it means to communicate with families, as well as within and across the senior care ecosystem.  “Serenity becomes an essential part of communication by helping support independence for residents, connecting their internal and extended care teams, and giving families more peace of mind that their loved ones are receiving the excellent care they had hoped for. The cutting-edge technology reduces staff burden while increasing resident engagement and vital family connectedness.

Serenity on location (Photo by K. Wells)

Residents now have an in-room personalized community concierge that continuously shows up-to-date activity, dining, and community information. Residents ask questions and request tasks, including:

  • “Alexa, what’s for dinner?”
  • “Alexa, what are Saturday’s activities?”
  • “Alexa, call my daughter.” (Video or audio)
  • “Alexa, call for help.”
  • “Alexa, remind me the doctor will be here at 10 am.”

Families of residents have a direct line to key staff and can ask questions and get real-time updates about their loved ones, giving them peace of mind and inclusion in the care team. Hospice is often misunderstood and overwhelming for families, leaving providers with the task of educating families while building a trusted partnership quickly. In today’s world, 78% of families want a hospice that enables instant communication.
Families depend on Hospice care during this difficult time. Now they can keep consistent communication and create better boundaries. Even if the family isn’t local, or if they have staff turnover. The Hospice team is more productive, and will never need to give out their personal phone number again. Families love Serenity. Busy families DEPEND on the care team to know what’s going on with mom or dad. Memory care, assisted living, skilled nursing, hospice care, home care, home health – there are many people providing care for your loved ones. It only makes sense that they should all be on the same page.Seeing regular updates from the care team about a loved one. These might be photos, videos, or just a short note that says, “Your mom smiled big today when we looked at your picture.” Sharing moments of joy and keeping everyone in the loop is just the start of Serenity.

K. Wells on Consumer News TV (Photo by CNTV)

By including everyone involved in the care of your loved one, that care is better. It’s as simple as that.

These are just a few of the ways that this technology can be used to assist the elderly. As technology continues to evolve, we can expect to see even more innovative ways to help seniors live longer, healthier, and happier lives. Serenity Connect is your connection to your loved ones when you’re not there, and all who play a part in that care.. should come to demand it.. & expect it.. to be available.

Meet Katherine Wells in our TV interview, or learn more HERE. This is sponsored content. CNTV does not receive any compensation from this company. Consumer News TV simply introduces the local pro next door serving our communities with a unique service that is newsworthy!